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Julie Maling 2

Julie, our Tutorial Careers and Parent Involvement Manager

Parents & Carers

Information for Parents and Carers logo

Like us, we know that you want your young person to succeed in their course and to progress into their chosen job, further training, or to go onto Higher Education. 

We want all of our students to enjoy their studies, have full support and lots of opportunities to develop their skills and confidence to enable them to be successful.

As the parent/carer of a young person studying with us, you play an important role in their success. The most important thing you can do is to make sure your young person attends every lesson, completes all of their homework and highlight any concerns or support they need to us.

Parent/Carers' Guide for 2018/19 

Here to help

If you have any concerns about your young person or would like some advice please contact:

Julie Maling
Tutorial, Careers and Parental Involvement Manager

Submit a query using our online form

Or call: 0203 667 0127 (direct)


Button: key datesButton: safeguardingButton: student supportButton: attendance

Button: e-portalButton: get involvedButton: study skillsButton: apprenticeships

Button: english and mathsButton: college facilitiesButton: UCASProgression

The importance of Attendance and Punctuality

It cannot be stressed enough the importance of students attending every lesson and arriving punctually so that other students learning isn't disrupted.  At every lesson, a student is marked on the register, so it is better to come in for part of the day than take the whole day off.  

We aim for 100% attendance, so please ensure you book holidays around the college calendar and appointments around their timetable, where possible. Poor attendance will have a massive impact on grades, bursary payments (they must have 90% attendance per month to get the payment), it shows on a reference that employers may request and they will not be able to gain their Employability Passport. 

Repeated and unexpected absences without notification or lateness, will result in the following disciplinary proceedings:

Stage 1 – Attendance overall or for any timetabled lessons falls below 85%

Stage 2 – Attendance has not improved

Stage 3 – Continued non-compliance and failure to meet targets set 

Student Support 

All students on a full-time course are assigned a P. Coach.  If a student is an Entry Level, Level One or Level 2 every student they will be assigned a Progress Coach and if they are on a Level 3 course they will be assigned a Personal Coach.

Your P. Coach has a special responsibility to monitor the students’ studies, attempt to reduce any difficulties they may encounter and ensure they are supported throughout their course.  Every week they will have a one hour group tutorial, plus regular one-to-one tutorials with their P. Coach who will monitor their progress.

The P. Coach is the first person a student should turn to if they are experiencing academic or personal problems. He/she will either help you directly or put you in touch with someone who can. 

Find out more about our other support services, including:

  -  Opportunities Coaches, Counselling Services, Learning Mentors,
  -  Financial Support and
  -  Additional Learning Support


Subwize is a support group for parents who are affected by their child's substance misuse and would like some support for themselves. Find out more about Subwize:

The Vibe
195-211 Becontree Ave
Telephone: 0208 227 5019 or 07739959905

English & Maths skills

The Maths and English courses are designed for students who do not already hold an A*-C GCSE.

Our friendly lecturers will help students to improve their confidence and will make sure that they are placed in the right group and at the right level. It can be daunting for students who need to resit their Maths and English, but there is lots of support and extra classes to help them succeed.  

For any queries please contact: Danielle Watts (; Head of English & Maths 16-18s

Parents and too can improve your English and Maths with courses starting throughout the year. Contact the Course Information team to find out more.


From 15 May until June is the Progression period and students will be informed of the options available to them regarding progression: higher level course, another choice of course, traineeship, apprenticeship, University, other training provider and Employment.

If a student is unsure please encourage them to speak to come along and see a Careers Advisor to discuss their options when their course has finished.

To speak to Julie/Beatrice please call: 0203 667 0127 / 0203 667 0047 or email: (

Accessing the e-Portal

If you would like to see your young person’s performance on their course then you can have access to their eTracker on BDC Online. You will be able to see:

   -  attendance and punctuality

   -  target setting

   -  performance reviews

   -  and many other activities related to students’ individualised learning plans. 

You will have been sent your account details, but if you don't have access to these we can easily provide this information.

Click here to access the ePortal

Click here to access the ePortal Guide

How can I as a Parent/Carer get involved?

Speak with your young person regularly to find out what they are doing at College. We know that some young people don’t always ask for help, so please let us know if you have any concerns or queries. We have a lot of support available at the college (see support available). The sooner we are aware of any problems the quicker we can deal with this and ensure your young person gets back on track.

If you are aware of any companies that can offer work experience or Apprenticeships please let us know.

Alternatively, as a Parent/Carer, you may want to be included on a focus meeting/forum that we may have running throughout the year.

Study skills & employability

As well as the highest quality technical and professional training, it’s also important that young people develop other skills that make them stand out to employers and universities. These are called T-shaped skills or even ‘softer’ skills, including building confidence, self-belief, teamwork, resilience and communication skills.

Students will have many opportunities to develop T-shaped skills from presentations and competitions to interview workshops and networking events with employers.

On every students’ timetable (aged 16-18 and on a full-time course) they will be studying: 

Their main qualification - either technical or professional

English and Maths - this may range from functional skills, GCSE English and Maths, or an advanced English and Maths programme.

Enrichment and Personal Development – there are a range of opportunities designed to develop new interests and work in different environments with different people. These will help boost their confidence and develop employability skills ranging from skills competitions, careers information, enterprise activities, volunteering, leadership and sporting activities.

Every session is free of charge and no need to book!  Please encourage your young person to join in and learn new skills.

For all enquiries please contact; or feel free to come along and meet the Enrichment Team located in the Student Lounge Office, just behind the Refectory.

Work experience – develop the employability skills employers are looking for.

Tutorial – this is where students are given an individual meeting regularly with their P. Coach who will support and guide them. In tutorials, students will update their e-Tracker and complete online tutorials on British Values/Employability Passport. Some sessions are in a group so they can discuss important Wellbeing issues. We also have regular themed weeks including Safe College, Prepare4Work and Healthy College Week.

Applying to university

The Careers and Personal Coaches will be preparing students for applying to University if this is their choice, including registering on UCAS and writing their Personal Statements.

If you have any queries please contact Julie Maling ( or call 0203 667 0127 / 0203 667 0047

2019 UCAS Parent Guide 

Application toolkit

Link to the UCAS website for more about studying for a degree.

A Parent's Guide to Apprenticeships

As a parent you want your child to get the best possible start in their career. There are many options available to young people after they leave school, but they’ll need to think about what interests them and what they want to do next and in this guide we outline information and benefits about apprenticeships as a key route into a successful career.

Find out more about apprenticeships.

Safeguarding & Prevent

Student safety is our top priority.

We take the safety of all our students seriously. All staff are trained in Safeguarding and students hear about our safeguarding procedures when they start in college. 

All students get a copy of the Staying Safe leaflet during induction. You can download a PDF of Staying Safe here. 

Introducing our Safeguarding Team 

Diana Blofeld : 020 3667 0172

Amy de Campos: 020 3667 0172

Claire Cockburn: 020 3667 0114

Janet Curtis-Broni: 020 3667 0073

Carmel Lynch: 020 3667 0488

Karlene Sutherland: 020 3667 0281

Andrew Keegan: 020 3667 0133

Sheila Knowles: 020 3667 0210

Gill Mills @TSA: 020 3667 0501

Penny Spicer @BLC: 020 8724 5694

Theresa Crossley @BLC: 020 8724 5694

Denise Maule: 020 3667 0074

Giuditta Meneghetti: 020 3667 0374

If you have any safeguarding concerns or worries about extreme views or possible radicalisation contact the Heads of Safeguarding and Prevent:

Diana Blofeld:

020 3667 0172 or

Amy de Campos

020 3667 0172

Or email:


Safeguarding Policy

What facilities can Parents/Carers use?

As a hub for our community, we are keen to share our facilities with parents, carers and members of the public.