This apprenticeship will prepare you for managing a facilities management service or group of services.
These services can be labelled ‘hard’ (estate/building management) or 'soft' (catering/cleaning/administration/security).
All apprentices will be required to supervise others. This will enable you to understand the contractual requirements and service delivery targets between an employing organisation and its client/customer in order to achieve service targets. You'll have to demonstrate customer service skills and be proactive in finding solutions to problems.
You'll need at least 5 GCSEs at grade 4 (C) or above including Maths (at least grade B), English and Science - or their equivalents.
If you haven't achieved Level 2 English & Maths, you'll need to study Level 2 Functional Skills as part of your apprenticeship.
Complete this apprenticeship and you'll be ready for a senior position within the Facilities Management area.
Suitable roles might include:
- Facilities Manager
- Premises Manager
- Energy Services Manager
- Contract Manager
During your apprenticeship you'll receive up to two years studying membership with the Institute of Workplace and Facilities Management (IWFM).
On completion of the programme you'll meet the qualifying criteria for Associate Membership of the Institute.
Further progress can be made post-apprenticeship through the professional membership pathway - this ultimately leads to recognition as a Certified Facilities Manager by the IWFM.