Level 2

Rail Infrastructure Operator


12 months


Rush Green


Flexible dates


Adult 19+



Rail Infrastructure Operators support and regulate the safe operation of the rail network.

Industry professionals use signalling control systems and electrical control systems, and they're able to respond to incidents that affect the network. They're required to work closely with controllers, train drivers, maintenance staff, power companies and the emergency services.

In your career you might work in a small control location, a major operations centre, or be required to 'go trackside'.

This apprenticeship covers core content in safety, quality and customer service. There are then options to follow specialist vocational routes including those as:

  • Signalling Operator
  • Electrical Controller or Incident Responder
  • Traffic Manager
  • Electrical Control Operator
  • Route Controller
  • Incident Controller
  • Service Controller
  • Service & Infrastructure Manager
  • Power Controller
  • Incident Response Manager
  • Mobile Operations Manager

You'll need to have achieved Level 1 qualifications in English & Maths before joining the programme.

You'll also need to have reached Level 2 in these subjects before taking your apprenticeship's end-point assessment.

Complete this apprenticeship and you'll be able to progress to the Rail Infrastructure Operator programme at Level 3.

Successful completion of the apprenticeship means you can apply for Associate membership with the Institution of Railway Operators.

You'll also be eligible for Affiliate membership with the Chartered Institute of Logistics and Transport.

For employers

Employers get help from the government to pay for apprenticeship training. See what training incentives are available for Levy and non-Levy employers.

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Where it can lead to

There are number of routes you can take following successful completion of a course. Further study can include Higher Education courses or a Higher Apprenticeship where you will expand your skills through study whilst earning a wage. Or you may choose to move directly into employment.

Contact our careers team for further guidance.